Your information, handled with care
Privacy policy
This page describes how Orujin uses information to operate its marketplace and related services.
Information you provide
Depending on how you use the service, we may process your account and contact details, role, produce listings, order and delivery information, messages, and information you submit when raising an issue or requesting support.
How we use information
We use information to create and secure accounts, show and manage listings, coordinate orders and deliveries, support order conversations, track payment and wallet activity, review disputes, and improve the service.
When information is shared
Information needed to fulfil an order may be shared with the buyer, farmer, or delivery partner involved. We may also use service providers who help operate the platform, or disclose information where required by law or needed to protect users and the service.
Storage and security
We use reasonable safeguards to protect account and transaction information. No internet service can guarantee absolute security. Information is kept only for as long as needed for the service, legal requirements, and the resolution of orders or disputes.
Your choices and requests
You can review and update some account details in settings. Depending on applicable law, you may also have rights to access, correct, or request deletion of personal information. Some records may need to be retained to complete orders, resolve disputes, or meet legal obligations.
Contact
For privacy questions or requests, please use our contact page.